Terms & Conditions

Last Updated: January 2025

Please read these terms and conditions carefully before using Siled Vet's website and services.

1. Acceptance of Terms

By accessing and using the Siled Vet website (siledvet.com) and services, you accept and agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our website or services.

Who We Are

Siled Vet is a leading livestock health and veterinary solutions provider operating in Cameroon and West Africa. We supply veterinary medicines, livestock supplements, farm equipment, and related products to:

  • Commercial farms and livestock producers
  • Veterinary clinics and professionals
  • Government agencies and NGOs
  • Regional distributors and resellers

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit viruses, malware, or any harmful code
  • Scrape, copy, or reproduce website content without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the website or servers

2.2 Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

3. Products and Orders

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product images are for illustration purposes and may differ slightly from actual products
  • Prices are subject to change without notice
  • Product availability may vary and is not guaranteed
  • We reserve the right to limit quantities or refuse orders

3.2 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to:

  • Accept or decline any order at our discretion
  • Verify customer information before processing orders
  • Cancel orders if products are unavailable or pricing errors occur

3.3 Veterinary Products Compliance

Important: Certain veterinary medicines and products may require professional licenses or prescriptions. By ordering, you confirm that you have the necessary qualifications and authorizations to purchase and use these products in accordance with Cameroon veterinary regulations.

4. Pricing and Payment

4.1 Pricing

All prices are displayed in Central African CFA Franc (XAF) unless otherwise stated. Prices include applicable taxes unless specified otherwise.

4.2 Payment Terms

  • Payment is required before order processing
  • We accept mobile money, bank transfers, and approved credit accounts
  • Bulk orders may qualify for credit terms (subject to approval)
  • Late payments may incur additional charges

5. Intellectual Property Rights

5.1 Our Content

All content on this website, including but not limited to:

Text and articles
Images and graphics
Logos and trademarks
Software and code
Design and layout
Data compilations

is owned by Siled Vet or our licensors and is protected by Cameroon and international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to purchasing our products. You may not:

  • Reproduce, distribute, or publicly display our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks or branding without written consent
  • Remove copyright or proprietary notices

6. Disclaimers and Limitations

6.1 Product Use Disclaimer

IMPORTANT VETERINARY PRODUCT NOTICE

Veterinary medicines and supplements should be used only under the guidance of qualified veterinary professionals. Siled Vet provides products for professional use and is not responsible for misuse, improper dosing, or adverse effects resulting from incorrect application. Always consult a licensed veterinarian before administering any veterinary medicine.

6.2 Website Disclaimer

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, reliability, or completeness of information
  • Warranties of uninterrupted or error-free service

6.3 Limitation of Liability

To the maximum extent permitted by law, Siled Vet shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from product misuse or improper application
  • Damages exceeding the amount paid for the product or service

7. Indemnification

You agree to indemnify, defend, and hold harmless Siled Vet, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our website or services
  • Your violation of these Terms and Conditions
  • Your violation of any third-party rights
  • Misuse or improper application of products purchased from us

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Cameroon.

8.2 Dispute Resolution

In the event of any dispute arising from these terms:

Step 1: Negotiation

Parties agree to first attempt to resolve disputes through good-faith negotiation

Step 2: Mediation

If negotiation fails, parties may pursue mediation through a mutually agreed mediator

Step 3: Jurisdiction

Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Bamenda, Cameroon

9. General Provisions

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.

Entire Agreement

These terms constitute the entire agreement between you and Siled Vet regarding use of our website and services.

Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, civil unrest, or government actions.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates.

11. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Siled Vet - Legal Department

Address

Bamenda, North West Region
Cameroon

Acknowledgment

By using the Siled Vet website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.